By its very nature communication is not a skill we are born with. If lucky, we are born with the senses necessary to learn to use the communication skills we can learn. Our journey in interpersonal communication will be to take the senses that we have and learn better to use them. We will look into ourselves at a deep level. Only when individuals understand themselves better, can they improve their own communication skills.
In chapter one, you will have an opportunity to learn the fundamentals of communication. The very process of communication is complex even to explain,yet in real time occurs very quickly. As each section is explained, try to apply it to your own life and you will have more comprehensive learning experience.