This course is the third in a three part series for a Certificate in Care Navigation. In this course, select topics from the Essentials course are revisited in greater depth. Topics include: care transitions, preventive healthcare, continued discussion of chronic illness, end of life care, and challenges particular to care navigation.
- Apply advanced care navigation strategies with activation and engagement strategies when working with clients and interdisciplinary teams.
- Interpret the impact of demographic, age, physical, emotional, and social aspects of chronic disease and behavioral health incorporating basic population management strategies.
- Use health literacy, change, and communication strategies.
- Examine end of life issues for the client and family.
- Extend knowledge of community human services, medical systems, emerging care coordination models, law/policy, ethics, and insurance to individual cases.
- Demonstrate professional boundaries and use effective and culturally sensitive communication techniques at an intermediate level.