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Contents
  1. Course Description & Outcomes

  2. Module 1: Care Coordination And Navigation
    1. MODULE 1 Competencies

    2. Unit 1: Models of Healthcare

    3. Unit 2: Commercial Insurance

    4. Unit 3: Public Insurance Programs

    5. Unit 4: Medicare and Medicaid

    6. Unit 5: Insurance Denial; Fraud

    7. Unit 6: Uninsured Clients

  3. Module 2: The Client
    1. MODULE 2 Competencies

    2. Unit 1: Population Health

    3. Unit 2: Oral Health for a Lifetime

    4. Unit 3: Cultural Issues as Related to Health Behavior

    5. Unit 4: “Isms” – Ableism, Ageism, Classism, Sexism, etc.

  4. Module 3: Behavioral Health
    1. MODULE 3 Competencies

    2. Unit 1: Overview of Behavioral Health

    3. Unit 2: Behavioral Health Integrated into Primary Care

    4. Unit 3: Identify Barriers and Disparities Related to Behavioral Health Issues

    5. Unit 4: Cultural Issues as Related to Clients with Behavioral Health Issues

    6. Unit 5: Community Resources to Assist Clients with Behavioral Health Issues

  5. Module 4: Advanced Communications
    1. MODULE 4 Competencies

    2. Unit 1: Forming Relationships; Maintaining Boundaries

    3. Unit 2: Difficult Conversations

    4. Unit 3: Crisis Intervention Strategies

    5. Unit 4: Client Coaching

    6. Unit 5: Establishing Relationships with Interdisciplinary Team Members

    7. Unit 6: Cultural Awareness and Healthcare Systems

  6. Module 5: Strategies to Influence Client Outcomes
    1. MODULE 5 Competencies

    2. Unit 1: Motivational Interviewing 2

    3. Unit 2: Conflict Management

    4. Unit 3: Teach Back

    5. Unit 4: Negotiation and Advocacy

    6. Unit 5: Health Literacy Improvement

  7. Instructor Guide

  8. Permissions

Advanced Care Navigation 1

Module 3: Behavioral Health

Unit 5: Community Resources to Assist Clients with Behavioral Health Issues

Learning Objectives

In this section, the student will:

  • Outline eligibility for publicly funded behavioral health services (Medicaid, SSI, chemical dependency services, etc.) and private resources
  • Identify the role of help lines in behavioral health:  crisis line, Washington recovery help line, gambling helpline, suicide helpline, etc.
  • Describe the referral process from primary care

Resources

Medicaid in Washington State

  • Eligibility Overview Washington Apple Health (Medicaid) Programs April 2016 available at:
    • Link  http://www.hca.wa.gov/medicaid/publications/documents/22_315.pdf

Also see Washington | Medicaid.gov at https://www.medicaid.gov/medicaid-chip-program-information/by-state/washington.html

SSI

  • What Is Supplemental Security Income?; from the Social Security Administration
    • Link  https://www.ssa.gov/ssi/text-understanding-ssi.htm
  • SSI Eligibility; from the Social Security Administration
    • Link  https://www.ssa.gov/ssi/text-eligibility-ussi.htm
  • Find Help & Treatment; from SAMHSA.gov
    • Link   http://www.samhsa.gov/find-help
  • What do I Need to Know About my Insurance Benefits?; from Mental Health America
    • Link  http://www.mentalhealthamerica.net/insurance-questions

 

Supplemental Resources

  • The Center for Consumer Health Choices of Consumers Union has prepared a helpful guidebook “A Consumer Guide to Handling Disputes with your Employer or Private Health Plan“.
    • Link: http://kff.org/health-costs/report/a-consumer-guide-to-handling-disputes-with-your-employer-or-private-health-plan/

Previous/next navigation

Previous: Unit 4: Cultural Issues as Related to Clients with Behavioral Health Issues
Next: MODULE 4 Competencies

License

Icon for the Creative Commons Attribution 4.0 International License

Advanced Care Navigation 1 by The Washington State Board for Community and Technical Colleges. is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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