Lesson 5: Care Coordinating and Care Navigation

Course Materials

Elder Care Handbook: A Guide to Elder Care Options

Nanette Lavoie-Vaughan. Workforce Options, 2015.

A basic understanding of the aging process and issues related to it can help in planning for the future and in assisting an older adult and their family members to access care. This handbook will provide information and resources to guide that process.


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Helping Memory-Impaired Elders: A Guide For Caregivers

Vicki L. Schmall, Sally Bowman, Clara Pratt. Oregon State University Extension, Revised March 2016.

Discusses the causes of dementia and how to cope with a progressive dementing illness, respond to dementia-caused difficult behaviors, and communicate with a memory-impaired person. Provides guidelines for effective caregiving and for self-care for the caregiver. Covers specific problems such as driving, managing money, repetitive questions, wandering, catastrophic reactions, hiding objects, grooming, mealtimes, and incontinence. Includes sources of additional information.

Family Caregiving

Generations: the Journal of the American Society on Aging. Volume 39 Winter 2015-16.

Issue dedicated to Family caregiving.

“Care Coordination: Overview”

Agency for Healthcare Research and Quality, US Department of Health and Human Services, 2016.

Care coordination involves deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care. This means that the patient’s needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care to the patient.

Care Coordination Measures Atlas Update, Chapter 2: “What is Care Coordination?”

Agency for Healthcare Research and Quality, U.S Department of Health and Human Services, 2014.

“Care coordination is the deliberate organization of patient care activities between two or more participants (including the patient) involved in a patient’s care to facilitate the appropriate delivery of health care services. Organizing care involves the marshalling of personnel and other resources needed to carry out all required patient care activities and is often managed by the exchange of information among participants responsible for different aspects of care.”

Taking Care of Aging Family Members: A Practical Guide

Wendy Lustbader, MSW and Nancy Hooyman, PhD. The Free Press, 1994.

A comprehensive guide for family members and professionals on all aspects of caring for the aged. Unlike other books on caregiving, Taking Care of Aging Family Members provides thorough and substantive advice and information on the complete range of psychological, social, and financial issues that face those involved in caring for an older person.


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Care Navigation of Older Adults by Whatcom Community College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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