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1.0 Introduction
1.1 Communication: History & Forms
1.2 The Communication Process
1.3 Communication Competence
2.0 Introduction
2.1 Defining Verbal Communication
Department of Communication, Indiana State University
2.2 Spoken vs. Written Communication: What's the Difference?
2.3 Functions of Verbal Communication
2.4 Semantic Misunderstandings & Skills for Using Language Well
3.0 Introduction
3.2 Types of Nonverbal Communication (i.e., Codes)
3.1 Defining Nonverbal Communication
3.3 Differences Between Verbal and Nonverbal Communication
3.4 Functions of Nonverbal Communication
4.0 The Importance of Listening
4.1 Listening vs. Hearing
4.2 Stages of Listening
4.3 Listening Styles
4.3 Why Listening Is Difficult
4.5 Ineffective Listening Behaviors
4.6 Skills for Effective Listening
5.1 Foundations of Culture & Identity
5.2 Exploring Specific Cultural Identities
5.3 Cultural Patterns & Communication
5.4 Intercultural Communication Dialectics
5.5 Intercultural Communication Competency
6.0 Introduction
6.1 Self-Disclosure & Communication Climate
6.2 Developing & Maintaining Friendships
6.3 Developing and Maintaining Romantic Relationships
6.4 Family Relationships
Summary & Discussion
7.0 Understanding Small Groups
7.1 Group Formation
7.2 Group Norms
7.3 Leadership
8.0 Organizational Communication
8.1 Understanding Organizational Cultures
8.2 Channels & Networks
9.1 The Art of Public Speaking
9.2 Types of Speeches
9.3 Audience Analysis & Topic Selection
9.4 Researching Your Topic
9.5 Supporting Ideas in Your Speech
9.6a Organization
9.6b Outlines: Principles, purposes and types
9.7 Delivering the Speech
9.8 Presentation Aids
References
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Comm 101 (Dutton) by [author removed at request of original publisher] is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.