Chapter 2: Global Engagement and Culture

2.5 Summary, Discussion, References


Hopefully, you now have a greater understanding of how culture influences communication in a global society. We began with an overview and description of the various aspects of personal identity and how they work together to determine a person’s culture. Next, we traced the process of coming to an understanding of one’s individual identity through cultural dimensions. Finally, we discussed how conflict is managed in a globally diverse and culturally sensitive world. Indiana State University encourages you to think about the importance of culture when studying in your major.

Discussion Questions

  1. What are some ways that you see to support Hofstede’s claim that the U.S. is the most individualistic society? Are there ways in which we display attributes of collectivism?
  2. Describe a situation in which you attempted to diverge or converge your communication with others? What did you do? What were you attempting to accomplish by doing so? What was the result?
  3. What are some examples of representation and symbolic annihilation can you locate and analyze in contemporary texts of popular culture?
  4. How is your major impacted by being culturally competent?

 Key Terms

  • collectivist/ individualistic
  • conflict styles
  • conflict
  • culture
  • co-culture
  • culture shock
  • ego conflict
  • ethnicity
  • ethnocentrism
  • femininity/ masculinity
  • framing
  • gender
  • high and low context
  • indulgence/ restraint
  • long-term/ short-term orientation
  • nationality
  • norms
  • PIN Model
  • power distance
  • pseudo conflict
  • race
  • racial discrimination
  • racial prejudice
  • racism
  • rituals
  • sexual orientation
  • simple conflict
  • standpoint
  • uncertainty avoidance


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