Primary Navigation
Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.
Book Contents Navigation
Description & Outcomes
MODULE 1 Competencies
Unit 1: Introduction to Client Navigation
Unit 2: Intro to Healthcare Systems/Insurance
Unit 3: Client Navigation and Advocacy
Unit 4: Client Navigation and the Healthcare Team
Unit 5: Overview of Community Systems and Resources
MODULE 2 Competencies
Unit 1: Cultural Awareness
Unit 2: Social Determinants of Health
Unit 3: Barriers / Disparities
Unit 4: Health Literacy Theory / Assessment
Unit 5: Behavioral Health Overview
Unit 6: End of Life / Palliative Care
MODULE 3 Competencies
Unit 1: Concepts of Chronic Illness / Comorbidities
Unit 2: Mental Illness, Crisis Management, ACES
Unit 3: Self-Management of Chronic Illness / Conditions
Unit 4: Cognitive Impairment
Unit 5: Pain Management
MODULE 4 Competencies
Unit 1: Basic Communication Skills, Active Listening, Empathy
Unit 2: Personal / Professional Boundaries: Understanding Parameters and Why
Unit 3: Professionalism and Basics of Professional Communication
Unit 4: Change Theory
Unit 5: Documentation
MODULE 5 Competencies
Unit 1: Wellness / Health Promotion and Prevention
Unit 2: Intro to Motivational Interviewing
Unit 3: Health Coaching and Navigation
Unit 4: Activation, Engagement, Self-Management
Unit 5: Care Transitions
Instructor Guide
Permissions
Previous/next navigation
Essentials of Care Navigation by Whatcom Community College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.