This module will focus on the difference between coaching and navigation, the scope of care navigation in the coaching process, and the skills that can be used to motivate clients to successfully navigate the health and community services system while engaging in their own care.
Competencies – Upon completion of the unit the student will be able to:
- Navigate the healthcare and human services systems to connect client to resources
- Use wellness promotion strategies to empower clients to achieve goals and a healthy lifestyle
- Use activation and engagement tools to improve client self-management
- Apply knowledge of care coordination to facilitate individual plan of care outcomes