Unit 3:  Client Navigation and Advocacy

Module One: Intro to Care Coordination & Navigation

In this section, the student will:

Define advocacy
State the purpose of Client Navigation
Identify the processes used to coordinate and make referrals to community resources
Identify strategies to advocate for a client during appointments that impact the client’s health and wellness

Resources

What Is and Is Not Advocacy; from Iowa Federation of Families for Children’s Mental Health
- Link http://www.iffcmh.org/professional/85-advocacy-is-advocacy-is-not
The Role of Patient Navigators in Eliminating Health Disparities; from Cancer. 2011 Aug; 117(15 0): 3543–3552.
- Link http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4121958/
Questions To Ask Your Doctor; from the Agency for Healthcare Research and Quality
- Link http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/index.html
Patient Navigators – Who We Are and What We Do; from Patient Navigator
- Link http://patientnavigator.com/blog/2013/10/18/patient-navigators-who-we-are-and-what-we-do/
Chapter 5 “Effective Referrals and Collaborations”; from Integrating Substance Abuse Treatment and Vocational Services (2000). Published by the Center for Substance Abuse Treatment. Rockville (MD). (Treatment Improvement Protocol (TIP) Series, No. 38.)
- Link http://www.ncbi.nlm.nih.gov/books/NBK64299/
Respond Holistically to Client Issues; from the Queensland Council of Social Service
- Link http://etraining.communitydoor.org.au/mod/page/view.php?id=92

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