Module Two: The Client

Unit 1: Cultural Awareness

Learning Objectives

In this section, the student will:

  • Identify factors that affect the client experience
  • Discuss how culture and ethnic background affect the whole person perspective
  • Identify the worth in recognizing differences in cultural practices and world views applicable to the healthcare and care navigation setting
  • Identify how creating a culturally and socially sensitive environment can reduce barriers to healthcare

Resources

Supplemental Resources

Content for Oral Health Infusion: Promoting Oral Health in Diverse Populations

Learning Objectives

In this section, the student will:

  • Recognize the cultural impacts on oral health care
  • Explore strategies to meet people where they are (cultural humility)
  • Identify ways to have gentle, curious conversations to help ensure quality care
  • Identify navigation strategies/opportunities that are culturally appropriate

Resources

License

Icon for the Creative Commons Attribution 4.0 International License

Essentials of Care Navigation by Whatcom Community College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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