Learning Objectives
In this section, the student will:
- Describe non-threatening non-verbals
- Explain the importance of avoiding power struggles
- Discuss strategies to deescalate emotionally charged situations
- Examine situations where crisis intervention is needed
- Explore crises intervention models
Resources
- “Good Body Language Improves Classroom Management: Successful Teachers Blend both Verbal and Nonverbal Communication“; by Teal Ruland, special for National Education Association
- “Practice Guidelines: Core Elements in Responding to Mental Health Crises”; HHS Pub. No. SMA-09-4427. Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration, SAMHSA 2009