Module 5: Strategies to Influence Client Outcomes

Unit 4: Negotiation and Advocacy

Learning Objectives

In this section, the student will:

Describe the role of the navigator in promoting compliance with care plans
Discuss plan modifications with health care team and client and families to address barriers to the plan and identify resources to overcome them
Advocate for the client with family members and / or health care providers in a simulated setting

Resources

Personalization Improved Survivorship Care Plan Adherence in Breast Cancer Patients; from the Cancer Network.
- Link http://www.cancernetwork.com/breast-cancer/personalization-improved-survivorship-care-plan-adherence-breast-cancer-patients

HIV/AIDS: Self-Management and Adherence; from Institute for Healthcare Improvement
- Link http://www.ihi.org/resources/Pages/Changes/HIVSelfManagementandAdherence.aspx

Person-Centered Care Planning: Identifying Goals and Developing Care Plans; Posted on February 24, 2016 by Jessica Briefer French, from NCQA.org
- Link http://blog.ncqa.org/person-centered-care-planning/
The ABC’s of Basic Advocacy and Negotiation skills; from Autism Speaks Inc.
- Link https://www.autismspeaks.org/sites/default/files/docs/abcs_of_basic_advocacy_and_negotiation_skills.pdf

Learning to Negotiate is Part of the Advocacy Process; fromWrightslaw.
- Link http://www.wrightslaw.com/advoc/tips/palmer_negotiation_process.htm

License

Icon for the Creative Commons Attribution 4.0 International License

Advanced Care Navigation 1 by The Washington State Board for Community and Technical Colleges. is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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