Module 4: Advanced Communications

Unit 1: Forming Relationships; Maintaining Boundaries

Learning Objectives

In this section, the student will:

Describe strategies to advocate for a client during appointments that impact the client’s health and wellness
Define ethical and legal issues that may arise while coordinating care
Describe strategies for establishing rapport
Describe strategies for setting boundaries

Resources

The Code of Conduct & Professional Standards for Professional, Independent Health & Patient Advocates; from the Alliance of Professional Health Advocates
- Link http://healthadvocatecode.org/
Ethics, Legal Definitions; from
- Link http://legal-dictionary.thefreedictionary.com/Ethics,+Legal

Maintaining Professional Boundaries in Interpersonal Work; from Kelly Wolf, Program Manager CASA of Santa Cruz County
- Link http://www.first5scc.org/sites/default/files/PDF/BoundariesTrainingCurriculum.pdf

License

Icon for the Creative Commons Attribution 4.0 International License

Advanced Care Navigation 1 by The Washington State Board for Community and Technical Colleges. is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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